It is probably unavoidable that you will run into some kind of problem when you're couponing. Frequently, the problem is with an untrained cashier. I had a cashier who griped the entire time she was scanning my coupons as if those 35 cent coupons were coming directly out of her pocket!
What is the best way to handle these problems? Make sure you are in the right. Ask to see the coupon just to double check the small print (remember my $3 only good in Canada coupon? LOL).
Remain calm and friendly. (this one is a real challenge for me!). When I used some of my Bar S coupons last Saturday, I had the cashier try to tell me that I couldn't use them on the garlic bologna because it was for original only. Which is NOT what it said at all. It said "ANY package of 16 oz Bar S franks or bologna". I patiently pointed that out to her. Turns out the reason the coupon wouldn't scan was because the meat was marked down so it wasn't scanned into the register using the bar code (which I had tried to tell her already, but whatever, LOL).
Next, if necessary, call a manager over and ask them for help. Still remain calm and friendly (again, still a challenge for me). On Saturday on the same United trip, I had a manager get really hateful with me because he was going to have to "manually enter every one of those coupons". I had 6 coupons. It wasn't like I had 100 of them! I just bit my tongue and let it go (although I am still considering writing a letter to the corporate office)
What if things cannot get worked out and you KNOW you are right? Sometimes you just have to walk away and try again later. But whatever you do, do not let it discourage you from using coupons. Cashiers and managers have bad days, just like we do. Just take a deep breath and walk away. If you're still bothered by it a few days later, you can look into writing a letter to the company to voice your concerns.
To go along with my journey of getting out of debt, I'm going on a journey to cut costs using coupons. I will look for and share the good deals I find along the way! Scroll down to the bottom of the page for links to posts to help you get started!
Colossians 3:23
Whatever you do, work at it with all your heart, as working for the Lord, not for men. Colossians 3:23
Showing posts with label trouble with coupons. Show all posts
Showing posts with label trouble with coupons. Show all posts
Friday, November 4, 2011
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